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Hotline Support | |||||||||||||||
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Users are given direct access to key technical personnel by telephone or email. The extensive experience of our Hotline support staff means that users can have their questions answered rapidly and accurately, allowing them to return to their reporting work quickly. Chris Hurst of Anglo Irish Bank states, "Spring provides the best support of any company I have dealt with in the UK." It is available during normal office hours
A survey of the Hotline showed 98.5% of queries were resolved within 20 minutes. Support outside
office hours can be arranged in advance.
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